A little help.
A question, a bug, or something that doesn't feel right? We'd like to hear about it.
Get in touch
Support and privacy contact: [EMAIL]
Our dedicated email address is being set up. This preview doesn't yet provide a working email contact.
When reporting a problem, include your device, app version, what you were trying to do, and what happened. Screenshots help. Please don't send passwords, payment information, or private photos.
How do I manage or cancel Moments Plus?
On your iPhone, open Settings, tap your name, then Subscriptions. Choose Moments to view or cancel your subscription. Deleting the app or your Moments account does not cancel an Apple subscription.
How do I delete my account?
In Moments, open Settings and look for Delete Account in your account settings. If you can't access your account, contact support once the address above is available.
How do I report content or a privacy concern?
Contact support with the relevant username, a description of the issue, and a link if available. Share only what is needed to explain the concern.
How can I send beta feedback?
If you're testing through TestFlight, open TestFlight, select Moments, and choose Send Beta Feedback. Tell us what you expected and what happened instead.